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Services Gestcom recognizes the importance of protecting your personal information and is concerned about how it is handled. Therefore, we are committed to collecting, storing, using and disclosing responsibly only the information necessary to provide our services.

We recognize our responsibility for the personal information we collect and maintain. With this in mind, we have developed this Privacy Policy.

We have trained all our staff and contractors on this policy and its practices. Services Gestcom has also appointed a Privacy Manager to oversee compliance with this policy. In addition, all Services Gestcom employees are required to comply with our Privacy Policy in the performance of their daily activities.

For information on any aspect of our Privacy Policy, please contact Services Gestcom at the following email address:

Privacy Policy

1. Personal Information


Personal information includes any factual or subjective information about an identifiable individual. This includes, but is not limited to, information such as name, address, telephone number and e-mail address.


Services Gestcom is responsible for personal information in its possession, custody or control.


2. Collection and Use


Services Gestcom will inform individuals of the purposes for which personal information is collected and will collect only the personal information necessary for those purposes.


We collect, use and disclose your personal information only with your consent, except as required or permitted by applicable law.  You may give us your consent orally or in writing. Your conduct with us may also imply your consent.


Services Gestcom will not use or disclose personal information for purposes other than those for which it was collected and will retain personal information only as long as necessary to fulfill those purposes.


3. Protection and Security


Services Gestcom will protect personal information by implementing security safeguards appropriate to the sensitivity of the information held and to prevent unauthorized activity with respect to the information.


We have implemented safeguards for all personal information held in our facilities and during its disposal and destruction. These safeguards include, but are not limited to, physical safeguards (locked filing cabinets, limited access to our facilities, alarm system, camera system), technological safeguards (multi-factor authentication, encryption, firewalls, security software), and organizational controls (security clearances, access control list, ongoing training, confidentiality agreement).


Our staff is also aware of the importance of maintaining the security and confidentiality of all personal information under our control. Employees are regularly trained on their confidentiality obligations and sign a certificate confirming their compliance with our policies.  We regularly review and update our security measures.


4. Access to Information


Upon your written request, after validating your identity with appropriate information or documentation, Services Gestcom will inform you whether we have any personal information about you and, if so, the purposes for which it was used and the organizations or types of organizations to which it was disclosed.


Upon receipt of a written request, and subject to applicable law and the provisions of this Policy, Services Gestcom is also able to provide access to personal information in our possession.


If you wish to review your personal information, please contact the Privacy Manager:


5. Changes to this Policy


It is our practice to revise our policies and procedures from time to time. As such, we may amend our Privacy Policy in the future.

Privacy Manager

M. Éric Pépin

Phone: (514) 504-2180


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